How do I add users to my Scrunch account?
For individual brands, navigate to the Team Members tab and add an email here. For agencies or enterprises looking to add users to all brands within the organization, go to the Settings tab in your Scrunch and add users by email. Any admin can assign or reassign admin roles to other users. New users will receive an automated email from Scrunch inviting them to join the brand or organization.

I didn't receive an invite email - what should I do?
Check your spam folder and try logging in directly at app.scrunchai.com with your email. If you still can't access, contact your org admin or Scrunch support at [email protected].

Can multiple admins manage my Scrunch account?
Yes, you can assign admin roles to multiple users for a brand in the Team Members tab. For agencies looking to make changes across all brands in an organization, you can do so the 'Settings' tab. Roles can be reassigned by any existing admin anytime.

Can Scrunch work with shared/alias admin emails?
Yes, just invite the shared or alias email in the Team Members tab (for individual brands) or Settings tab (for agencies and enterprises) like any other user.

How do I update my billing or payment method?
You can update billing by visiting the billing portal here, or by clicking on your account name in the bottom left corner of the screen, then